AI literacy by department
Measure Copilot skills: Microsoft 365 Copilot and Copilot Studio
A Copilot licence only pays off when people use it well. Copilot sees what the user can see, so loose permissions and unchecked summaries become a problem faster than with a standalone chatbot.
Where it goes wrong in this department
- A Copilot summary or analysis that doesn't match the source, sent on anyway.
- Copilot surfacing sensitive documents through overly broad SharePoint or Teams permissions.
- A Copilot Studio agent with actions or rights beyond its task.
What we measure
A selection of the tests for this department. Each one is made of work tasks, not knowledge questions, and has a retest to measure progress.
- Getting started with Microsoft 365 Copilot
- Copilot in Excel, Word, Outlook and PowerPoint
- Checking a Copilot summary against its source
- Copilot Studio: an agent with limited rights
- Copilot Studio: actions and access rights
Measure where your team stands
Try an exercise without an account, or sign your company up as a test customer.