AI literacy by department
AI literacy in HR and staff administration
HR handles the most sensitive data in the company. AI helps with leave questions, onboarding and procedures, but only if staff know what not to put into it and where AI answers about rules can go wrong.
Where it goes wrong in this department
- Medical or salary data in an AI tool without a data processing agreement.
- An AI answer about leave or notice that contradicts the work rules.
- Access rights not revoked for leavers in automated flows.
What we measure
A selection of the tests for this department. Each one is made of work tasks, not knowledge questions, and has a retest to measure progress.
- Automating staff joiners and leavers
- Checking AI answers in sales and HR
- AI rules in accounting and HR administration
- Explaining the limits of AI assistants in sales and HR
- Copilot Studio: building your first HR agent
Measure where your team stands
Try an exercise without an account, or sign your company up as a test customer.